Frequently Asked Questions

Have a question? It’s probably covered here, if it’s not, send us an email at [email protected] and we will answer it. If its key, we will post the answer up here and you can congratulate yourself on helping thousands of others who will come after you save time!

How many mags does the Beowulf include?

3 – You can send us up to 3 of your mags for customization, or if we are providing the weapon, you will get 3 new mags.

How do I ship my firearm to you?

We hold an FFL, and Fedex and UPS both allow shipping of handguns to us (consult their websites for their specific rules).  DO NOT include ammunition in the shipment.

Do I need to disassemble my firearm?

No.  Part of the service you are paying for is for our qualified gunsmiths to perform the dis/reassembly for you.

How long will you have my firearm?

Our average turnaround time for custom work is approximately 8 weeks.

Can you install new sights on my Beowulf?

Absolutely.  Send them along with your weapon, and we will install them at no extra charge.

Can I get different colors/patterns Cerakoted on my Beowulf than the BattleWorn Bronze?

Definitely.  Just write what you want in the comments at checkout, and we will contact you directly (there will probably be an extra charge, depending on what you want done).

Do I get a new slide/frame?

You are purchasing a service for the customization of your EXISTING slide/frame, which you need to ship to us. You will not receive a new slide/frame.

Do I need to send the entire gun?

We do not require the whole firearm, but it doesn’t matter if you send the whole thing.

I have forgotten my username, now what?

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What methods of payment are accepted?

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Why don't you ship to my country?

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How long will it take for my items to arrive?

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I have forgotten my password, now what?

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